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How BD Bijoy Handles Your Personal Information

Your account data, wallet details, and session activity are handled under this Privacy Policy — read it to know exactly what we collect, why we collect it, and how you can request changes or deletion.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Deletion Requests
BD Bijoy How BD Bijoy Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Retention and Your Controls

We apply SSL encryption across all data transmitted between your device and our servers, including during bKash, Nagad, and Rocket payment flows. Account passwords are stored in hashed form — we cannot read them, and neither can anyone else. We retain your account data for as long as your account remains active and for the period required by applicable law after closure. You can request access to your stored data, ask us to correct it, or ask us to delete it by contacting support.

SSL Encryption

Every page session and payment transaction runs over SSL, so your wallet details and account credentials are encrypted in transit between your device and our platform.

Cookie Controls

You can adjust or withdraw cookie consent through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing your account or making deposits.

Data Retention

We keep your account records for the period your account is open plus any legally required retention window. Once that window closes, data is deleted from our active systems.

Access and Correction

You have the right to request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion. Submit these requests through live chat or the account dashboard.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about what data we hold on your account, or want to submit a deletion request? Our support team handles privacy queries through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through.

Live Chat Open the chat widget from any page on BD Bijoy to reach our support team directly about your account data or privacy concerns.
Email Support Send your data request or privacy question to our support address listed in the Contact section of your account dashboard.
Account Dashboard Log in and navigate to Account Settings to review your stored profile details, update contact information, or submit a data correction request.

Common Questions About Your Privacy on BD Bijoy

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or the account dashboard.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We store only the transaction confirmation reference. Your full wallet credentials stay with bKash or Nagad; we never hold or display them on our side.

Log in, go to Account Settings, and submit a data access request, or contact us via live chat. We will confirm receipt and respond within a reasonable timeframe.

Yes. Submit a deletion request through live chat or your account dashboard. We will process it in line with applicable law and confirm once your data has been removed from active systems.

We do not sell your data. Payment processors like bKash, Nagad, and Rocket receive only the minimum information needed to complete your transaction — nothing more.

Cookies track session activity and game-room visits to keep the lobby responsive. You can adjust or withdraw cookie consent in your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.